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Privacy & Cookie policy

Privacy & Cookies policy

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Privacy Policy

1. Introduction

At Fun Travel Zone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Make a booking or reservation
Subscribe to our newsletter
Contact our customer service team
Participate in surveys or promotions

The personal information we may collect includes, but is not limited to:

Full name
Contact details (email address, phone number, mailing address)
Payment information (credit/debit card details)
Passport information
Travel preferences and special requests
Emergency contact details

2.2 Non-Personal Information

We may also collect non-personal information about you when you interact with our website or services. This information may include:

IP address
Browser type and version
Operating system
Referring website
Pages you view on our website
Date and time of your visit
Device type and identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

Processing your bookings and reservations
Communicating with you about your travel plans and our services
Sending you promotional materials, offers, and newsletters (with your consent)
Improving our website, services, and customer experience
Responding to your inquiries and providing customer support
Conducting surveys, contests, and promotions
Complying with legal obligations and protecting our rights

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, travel suppliers, and IT service providers.
Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations or protect the rights, property, or safety of Fun Travel Zone, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the new owners.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. They help us to:

Recognize you when you return to our website
Personalize your experience
Analyze website traffic and usage patterns
Improve our website and services

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request the correction of inaccurate or incomplete information
Request the deletion of your personal information (subject to legal obligations)
Opt-out of receiving marketing communications
Withdraw your consent to the processing of your personal information
Request the restriction of processing or object to the processing of your personal information
Request the transfer of your personal information to another service provider (data portability)

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.Privacy Policy

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